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Simplistica

Privacy Policy

Last updated: December 15, 2025

At Simplistica, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, and profile information
  • Content: Documents, comments, and other content you create
  • Team Information: Team names, member information, and settings
  • Payment Information: Billing details for paid plans (processed by Stripe)

Information We Collect Automatically

  • Usage Data: How you interact with our service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and pages viewed
  • Cookies: Small data files stored on your device

Information from Third Parties

  • Authentication: Information from GitHub or other OAuth providers
  • Analytics: Usage data from analytics services
  • Payment Processors: Transaction information from Stripe

2. How We Use Your Information

Service Provision

  • Provide and maintain our service
  • Process your transactions
  • Send service-related communications
  • Provide customer support

Service Improvement

  • Analyze usage patterns to improve our service
  • Develop new features and functionality
  • Conduct research and analytics

Communication

  • Send important service updates
  • Respond to your inquiries
  • Send marketing communications (with your consent)

Security and Compliance

  • Protect against fraud and abuse
  • Comply with legal obligations
  • Enforce our Terms of Service

3. Information Sharing

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

Service Providers

We may share information with trusted service providers who help us operate our service:

  • Hosting: Cloud infrastructure providers
  • Analytics: Usage analytics services
  • Payment Processing: Stripe for payment processing
  • Customer Support: Support tools and services

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

Security Measures

We implement appropriate security measures to protect your information:

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Limited access to personal information
  • Regular Audits: Security assessments and updates
  • Incident Response: Procedures for security incidents

Your Responsibilities

  • Keep your account credentials secure
  • Notify us immediately of any security concerns
  • Use strong, unique passwords

5. Data Retention

Account Data

We retain your account information as long as your account is active or as needed to provide our service.

Content

Your content is retained according to your account settings and our data retention policy.

Deletion

You may request deletion of your data by contacting us. We will delete your data within 30 days of your request.

6. Your Rights

Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

Data Portability

You can export your content and data from our service at any time.

Opt-Out

You can opt out of certain communications and data collection:

  • Marketing emails (unsubscribe link in emails)
  • Analytics cookies (browser settings)
  • Third-party tracking (browser settings)

7. Cookies and Tracking

Types of Cookies

  • Essential: Required for service functionality
  • Analytics: Help us understand usage patterns
  • Preferences: Remember your settings and preferences
  • Marketing: Used for advertising (with consent)

Third-Party Services

We use third-party services that may set cookies:

  • Analytics: Google Analytics, Mixpanel
  • Payment Processing: Stripe
  • Customer Support: Intercom, Zendesk

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.

8. AI and Machine Learning

AI Analysis

Our service uses AI to analyze your documentation. We want to be transparent about how this works:

  • Local Processing: AI analysis is performed on our servers
  • No Training: We do not use your content to train our AI models
  • Data Protection: Your content is protected during AI processing
  • Opt-Out: You can disable AI features in your settings

AI Providers

We work with third-party AI providers (OpenAI, Anthropic) to provide AI features. These providers have their own privacy policies.

9. International Data Transfers

Data Location

Your data may be stored and processed in countries other than your own.

Adequate Protection

We ensure adequate protection for international data transfers through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other appropriate safeguards

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our service.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: legal@simplistica.co

13. Data Protection Officer

For EU residents, you may contact our Data Protection Officer at:

  • Email: dpo@simplistica.co

14. Complaints

If you believe we have not addressed your privacy concerns, you may file a complaint with your local data protection authority.

This Privacy Policy is effective as of the date listed above.